Feedback Form | Care Staff

Thank you for taking the time to provide some valuable feedback to our management team. We take all feedback seriously and review every piece with our Senior Leadership Team.

Rest assured that all feedback is dealt with confidentially and feedback will never be used to put you at any disadvantage.

All feedback helps us improve our services and identify best practice.

Your Full Name
(Leave blank if you wish to remain anonymous)
Your Email Address (Leave blank if you wish to remain anonymous)
Overall, how do you feel about working with LOD Care & Case Management?

Overall, how do you feel about working with LOD Care & Case Management?
1 2 3 4 5

Not Good

Good
Training & Competency
Are you confident in your skills and abilities following our mandatory training program?

Are you confident in your skills and abilities following our mandatory training program? Yes No
In which area(s) do you not feel confident?

We will try to support you as much as possible in helping you achieve confidence in these areas.
Do you wish to pursue any further training or qualifications in your role?

Do you wish to pursue any further training or qualifications in your role? Yes No
It's great that you wish to attain further training or qualifications!

Which further training or qualifications would you like to pursue?

We will try to support you as much as possible in helping you achieve this training / qualification.
Safety, Wellbeing & Safeguarding.
Do you feel safe and cared for at work?

Do you feel safe and cared for at work? Yes No
We are sorry that you do not feel safe and cared for at work.

Why do you feel this way and how can we help improve this?
Do you feel that LOD Care & Case Management do enough to support your wellbeing at work?

Do you feel that LOD Care & Case Management do enough to support your wellbeing at work? Yes No
We are sorry that you do not feel supported in your wellbeing at work.

Why do you feel this way and how can we help improve this?
Do you feel that we keep the client and their family safe?

Do you feel that we keep the client and their family safe? Yes No
We're sorry that you do not feel that we keep the client and their family safe.

Why do you feel this way and how can we help improve this?
Has your client been admitted to hosptial in the last 3 months?

Has your client been admitted to hosptial in the last 3 months? Yes No
If yes, do you feel your case management representative provided clear communication, if not please let us know your thoughts on how to improve this process.
Are you aware of how to report a safeguarding event?

Are you aware of how to report a safeguarding event? Yes No
Are you aware of your ability to report any and all concerns (whistleblowing) and who to report them to?

Are you aware of your ability to report any and all concerns (whistleblowing) and who to report them to? Yes No
Do you have any current safeguarding or whistleblowing concerns?

Do you have any current safeguarding or whistleblowing concerns? Yes No

Remember that all answers are treated in the strictest confidence.
Please detail any concerns so that we may investigate.

All information is treated in the strictest confidence.

Remember that all answers are treated in the strictest confidence.
Communication
How do you feel with regard to communications with your case management representative?

How do you feel with regard to communications with your case management representative? They communicate effectively They do not communicate enough with me
We're sorry that you feel this way.

Please describe any issues and how we can improve on them.
Do you receive the quarterly LODCCM newsletter?

Do you receive the quarterly LODCCM newsletter? Yes No
Are there any changes you would like to see in the newsletter?
Do you have any further comments, improvements or compliments for us?
May we use your feedback publicly?
(It will always be anonymised).

May we use your feedback publicly? (It will always be anonymised). Yes No
If you wish to remaain anonymous you will not be communicated with in realtion to this feedback survey.

Feedback Form | Care Staff

Feedback Form | Care Staff

Training & Competency

Safety, Wellbeing & Safeguarding.

Communication